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Vetrax Support Center
What is Vetrax®? (Video)
Does Vetrax® support GPS?
Can I use my Vetrax® Sensor on my cat?
Can I connect my Vetrax® Sensor to a cellular hotspot?
How to update your sensor using the Vetrax® Firmware Updater
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Shipping & Receiving
How do I make changes to my home delivery order?
At the Practice (Topics for Veterinarians)
How does the Vetrax® process work? (Video)
Setting up your veterinary practice
Setting up your patient (Video)
How do I set up practice staff within my Vetrax® Veterinary Portal?
How do I contact my client via the Vetrax® messaging system? (Video)
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At Home (Topics for Pet Owners)
What Android version is compatible with the Vetrax® App?
What iOS version is compatible with the Vetrax® App?
Does my Vetrax® Sensor come with a warranty?
Is the Vetrax® Sensor safe for my dog to wear?
What is included in the box that contains my Vetrax® Sensor?
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Healthy Weight Challenge (For Pet Owners)
What is the Hill's Healthy Weight Challenge (HWC)?
How can my dog participate in the Hill's Healthy Weight Challenge?
When can I enroll in the Hill's Healthy Weight Challenge?
When does the Healthy Weight Challenge end?
How are Healthy Weight Challenge points calculated?
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Healthy Weight Challenge (For Veterinarians)
How do I view my scoreboard at my veterinary practice?
I'm a veterinarian, how can I update a patient's weight?
I'm a veterinarian, how can I register a new patient for the Hill's Healthy Weight Challenge?