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Vetrax Support Center
What is Vetrax®? (Video)
Does Vetrax® support GPS?
Can I use my Vetrax® Sensor on my cat?
Can I connect my Vetrax® Sensor to a cellular hotspot?
How to update your sensor using the Vetrax® Firmware Updater
See all 10 articles
Shipping & Receiving
How do I make changes to my home delivery order?
At the Practice (Topics for Veterinarians)
How does the Vetrax® process work? (Video)
Setting up your veterinary practice
Setting up your patient (Video)
How do I set up practice staff within my Vetrax® Veterinary Portal?
How do I contact my client via the Vetrax® messaging system? (Video)
See all 19 articles
At Home (Topics for Pet Owners)
What Android version is compatible with the Vetrax® App?
What iOS version is compatible with the Vetrax® App?
Does my Vetrax® Sensor come with a warranty?
Is the Vetrax® Sensor safe for my dog to wear?
What is included in the box that contains my Vetrax® Sensor?
See all 24 articles
Healthy Weight Challenge (For Pet Owners)
What is the Hill's Healthy Weight Challenge (HWC)?
How can my dog participate in the Hill's Healthy Weight Challenge?
When can I enroll in the Hill's Healthy Weight Challenge?
When does the Healthy Weight Challenge end?
How are Healthy Weight Challenge points calculated?
See all 12 articles
Healthy Weight Challenge (For Veterinarians)
How do I view my scoreboard at my veterinary practice?
I'm a veterinarian, how can I update a patient's weight?
I'm a veterinarian, how can I register a new patient for the Hill's Healthy Weight Challenge?