Billing information can be updated, changed or deleted by the client through the Vetrax® Client Portal. Follow these steps if you would like to add a new payment method to an existing plan in the Vetrax® Veterinarian Portal.

Step 1: Log in to the Vetrax® Veterinarian Portal.

Step 2: Select the name of the patient on the appropriate patient card.

Step 3: Select the "Plan" tab from the top of the screen.

Step 4: Select "Change" next to the current payment method.

Step 5: Select "Add new payment method".

Step 6: Enter the information for the new payment method; select "Add payment method" when complete.

Step 7: You will receive a "Saved successfully" pop-up. Select "Ok" to return to the "Plan" tab.