Product Overview

What is Vetrax®? (Video)
Vetrax is a robust veterinary medical device and information platform designed to more quickly alert veterinarians and pet owners to potential health conc...
Wed, 23 Jan, 2019 at 9:33 AM
Does Vetrax® support GPS?
To provide a longer battery life, Vetrax does not support GPS at this time.
Wed, 23 Jan, 2019 at 9:33 AM
Can I use my Vetrax® Sensor on my cat?
No, this sensor has been designed for dogs only. A sensor for cats will be explored in the future.
Wed, 23 Jan, 2019 at 9:33 AM
Can I connect my Vetrax® Sensor to a cellular hotspot?
Some dedicated cellular hotspots can be used with the Vetrax Sensor. However, tethering a Vetrax Sensor to a personal hotspot created by your iOS or Android ...
Wed, 23 Jan, 2019 at 9:33 AM
How to update your sensor using the Vetrax® Firmware Updater
Note: The Vetrax Firmware Updater is an application used to update your sensor's firmware. You will need to install the app on your Windows 7, Windows 1...
Wed, 23 Jan, 2019 at 9:33 AM
Is my Vetrax® Sensor water-resistant?
Yes, the Vetrax® Sensor is an IP-67 certified device. This means that industry-standard testing has rated it as completely protected against the ingress of d...
Wed, 23 Jan, 2019 at 9:33 AM
How does my Vetrax® Sensor work with Bluetooth & Wi-Fi? Is my personal data secure when using Vetrax®?
The Vetrax® Sensor communicates with our cloud infrastructure by connecting to a Wi-Fi network. During initial setup, the Vetrax® App will utilize a one-time...
Wed, 23 Jan, 2019 at 9:33 AM
Will my Vetrax® Sensor connect to public or commercial Wi-Fi networks?
The Vetrax Sensor can be connected to any encrypted 2.4 GHz Wi-Fi network. Additional login credentials such as accepting terms of use, providing a room numb...
Wed, 23 Jan, 2019 at 9:33 AM
What is the safe operating temperature range of the Vetrax® Sensor?
The Vetrax® Sensor is guaranteed to operate at a minimum internal temperature of 32ºF, and a maximum internal temperature of 158ºF. As the hardware component...
Wed, 23 Jan, 2019 at 9:33 AM
What are the dimensions and weight of the Vetrax® Sensor and base-plate?
The Vetrax Sensor's dimensions are are 56mm L x 27mm W x 17.5mm H and it weighs 0.8 oz. The base-plate is 62mm L x 21.5mm W x 16.5mm H and weighs 0.2...
Wed, 23 Jan, 2019 at 9:33 AM