At Home (Topics for Pet Owners)

Does Vetrax® work if my pet is away from home?
Vetrax® works anywhere, so long as the sensor is charged; data will not be transferred, however, unless the sensor is able to connect to a Wi-Fi network. If ...
Wed, 23 Jan, 2019 at 9:33 AM
How do I connect my Vetrax® Sensor to a Wi-Fi network?
Step 1: Make sure you have your pet's sensor nearby and that it is not attached to your pet's collar. Also verify the device is awake by giving it a ...
Wed, 23 Jan, 2019 at 9:33 AM
How do I manually sync my Vetrax® Sensor?
The Vetrax® Sensor automatically syncs with our cloud servers once per hour when it is connected to a Wi-Fi network. Performing a manual sync is only necessa...
Wed, 23 Jan, 2019 at 9:33 AM
Documenting your Hills® food purchase within the Vetrax® App
Documenting your Hill’s food purchase requires only 4 easy steps: Step 1. From within the Vetrax App, select the “Silhouette” icon located in the lower ri...
Wed, 23 Jan, 2019 at 9:33 AM